Delivery is available within a 10-mile radius of our kitchen space in downtown Raleigh (2161 S Wilmington St, Raleigh, NC) for a flat rate of $8 per order.
Menu items may contain or come into contact with allergens including: WHEAT, EGGS, PEANUTS, TREE NUTS, and MILK.
24-hour notice is required to reschedule a pickup. Failure to pick up your pint(s) at your scheduled pick-up will result in a forfeited pint without a refund, barring an emergency situation.
12 Paws patrons are highly encouraged to set reminders to avoid missing a pickup. Pickup details are sent automatically, in a separate email from order confirmation. We do not have the capacity to send additional reminders.
We ask for such advance notice of reschedules in order to: proactively coordinate ice cream transportation, avoid product degradation, and free up our extremely limited freezer space. Please contact us if you have any questions or concerns.